When Mark Ramadan and Scott Norton began the grand experiment that would become their popular condiment brand, Sir Kensington’s, they didn’t have a particular mission in mind. All the Brown University grads shared at the time was a passion for food and entrepreneurship. But as they watched their company grow and their product line evolve into a line of not just ketchups, but mustard, mayonnaise, and the chickpea-based fabanaise, the duo decided to synthesize their success into a five-part business philosophy and code of conduct. From “We act with honor, even when no one is looking,” to the Soylent Green-ish sounding “Our secret ingredient is people,” it’s a solid mission statement for a fast-growing upstart (see the full list here).
As the Fast Company Innovation Festival, Norton led a fascinating exercise aimed at helping the attendees figure out what their mission is, whether it be personal or professional. Here are the three questions they believe every enterprising individual or business should ask themselves and their teams before they grow too large to remember their humble beginnings.
Norton prompted attendees to name three different aspects of their business or personal brand that makes it unique. He started with the more mechanical approach: For example, “Our ketchup tastes the best.” Then he prompted attendees to tap into the emotional side of their answers: “When someone tastes our ketchup, it reminds them why they love food so much.”
“A really key element of enterprise value is brand value,” Norton said. “Those are found on balance sheets in the form of intangible assets and trademarks and brand. And what those really represent is trust and flexibility you have in the marketplace and the advocacy and the potential for your customers to become your evangelists.”
From “integrity” to “thinking with my heart first and then my head,” this question is all about figuring out what Norton calls, quoting the Declaration of Independence, the truths you hold to be self-evident.
“We like to think that we make logical decisions and rational decisions,” said Norton. “But really, what our brains do is feel first and then they rationalize those decisions.”
This prompt is all about being forward looking (and is tied to tenet no. 4 of Sir Kensington’s mission statement, which is to think long term). “What does this say about your company and what it’s achieved?” Norton asked attendees. “If that sense of purpose and that sense of values is part of what’s important to you and will drive your success, then should it be part of this vision of the 10-year plan and how success is gauged?”
As for Sir Kensington’s 2026 headline? “It seems a little bit fantastical,” Norton said, “but ‘Sir Kensington’s Seeds $1 Billion Foundation To Educate Around Food.’ That would be an amazing success for us. Imagine having that much to give.”